We offer worldwide complimentary express delivery.
DADOV provides complimentary express shipping on all orders worldwide.
- France & Europe Express: 1 to 3 business days — Complimentary
- International Express: 3 to 7 business days — Complimentary
- Atelier Pick-up (Paris HQ): Ready in 1 to 2 business days — Complimentary
Once your order is dispatched, you will receive a confirmation email with a dedicated tracking number.
Returns policy
You may return your creation within 14 days of delivery or collection at our Paris atelier. Returns are complimentary worldwide.
Items must be returned in their original, unused condition, accompanied by all packaging, documents, and accessories.
To initiate a complimentary return, please contact our Client Care team at [email protected] with your order number. Our team will guide you through the process and provide a pre-paid shipping label.
At this time, we do not process direct exchanges. Should you wish to select a different creation, we invite you to return your piece for a complimentary refund and place a new order online.
We offer repair services for DADOV creations to ensure their longevity. Please contact our Client Care team at [email protected] with details and photos of your piece, and our craftsmen will assess the best restoring solution.
